Privacy

Reviewed and updated: 06.12.22

1. The Nicholls & Clarke Group is committed to respecting the privacy of its customers and any data they provide is used only in accordance with their wishes. The Nicholls & Clarke Group will not share your data with any third party. 

2. Security Policy
The Nicholls & Clarke Group understands that trading on the Internet can feel risky and insecure. Every precaution is taken to ensure that information is collected and stored accurately and confidentially without danger of unauthorised access. Access to your account is controlled by a password that is agreed with your account principal when initially requested. Our internal policies require that passwords are changed regularly. We will contact you should this become necessary. In the event of a security breach within your company we would advise you to make contact with us immediately. Details of your password are recorded within our IT Department. In the event of you forgetting your password please contact the Nicholls & Clarke Group by e-mailing info@nichollsandclarke.com. However, for security reasons this will be sent via email to the business principal or authorised Senior Manager held by the Nicholls & Clarke Group Accounts Department. Under no circumstances will passwords be issued over the telephone.

3. Data Collection
We will only collect personal data from you that is relevant to the Nicholls & Clarke Group to enable us to fulfill our transactions with you, provide you with the service you expect and help us to shape the future of our website to meet your demands. As part of our total commitment to data protection we will ensure that this data is collected and stored by the Nicholls & Clarke Group accurately and in a safe and secure environment.
When you make a purchase from www.nichollsandclarke.com as well as providing your account number you will be asked to provide your name, e-mail address, delivery address and contact phone number. Details of all your order transactions will be collected and stored.

4. Use of information
To ensure all your orders are processed efficiently, we rely on accurate data collection and storage.